SNOWBALL MOONROCK | MOONROCK WEED | BUY MOONROCK CARTS ONLINE

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Need help? SALES@MOONROCKCART.ROCKS

Shipping Locations

  • We currently ship exclusively within the United States.
  • Orders cannot be delivered to P.O. Boxes or APO/FPO addresses.

Processing Time

  • Order Processing: Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed next business day.
  • Shipping Time: Delivery times vary depending on your location but typically range from 3–7 business days.

Shipping Methods

  • We provide standard shipping through reliable carriers to ensure your order arrives securely and discreetly.
  • Shipping costs are calculated during checkout based on your location and the weight of your order.

Tracking Your Order

  • Once your order is shipped, you will receive an email with tracking information to monitor your package’s delivery status.

Discreet Shipping

  • All orders are packaged discreetly and vacuum-sealed. The package contents will not be mentioned on the exterior, ensuring your privacy.

Shipping Issues

  • Lost or Stolen Packages: If your package is lost or stolen, please get in touch with us at sales@moonrockcart.rocks. We’ll work with the carrier to resolve the issue.
  • Damaged Packages: If your package arrives damaged, report it to us within 48 hours of delivery. We will provide a replacement or store credit per our Refund and Returns Policy.

Payments Policy

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • Cash App / Cash App BTC
  • Zelle
  • Cryptocurrency (Bitcoin, Ethereum, etc.)

Payment Security

  • Your payment information is processed securely using industry-standard encryption to protect your data during transactions.
  • We do not store any credit card or personal information on our servers.

Payment Verification

  • To ensure security, certain transactions may require additional verification.
  • Orders will only be processed after complete payment verification.

Payment Issues

  • Declined Payments: Ensure your billing information matches your payment method. If the issue persists, contact your bank or card issuer.
  • Payment Discrepancies: If you notice any discrepancies with your payment, please get in touch with us immediately at sales@moonrockcart.rocks.

Pricing and Taxes

  • All prices are listed in USD and include applicable taxes.

Order Confirmation

  • After placing your order, you’ll receive a confirmation email with your order details. Please review it carefully and contact us promptly if any changes are needed.
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